Rio Ray Non-Prescription Sunglasses Limited Lifetime Warranty
We will warrant any Rio Ray Non-Prescription (Non-Rx) Sunglasses, including frames and lenses, against any manufacturer defects for the lifetime of the product.
Rio Ray will repair or replace (with same or equivalent style if original style is unavailable), at our discretion, any product determined by Rio Ray to have a manufacturer’s defect.
This limited lifetime warranty does not cover normal wear and tear, scratched lenses, accidental damage, misuse, or any other issues determined by Rio Ray not to be defects in materials or workmanship.
Please note that Rio Ray reserves the right to request photo documentation that clearly displays the reasons for which the warranty request is being made and may request that product be returned as part of our quality control process.
Any damage determined to not be covered by this warranty will be eligible for a one-time replacement (of the same or equivalent style if original style is unavailable) at 50% off the retail price (MSRP) for a period of 2 years following the purchase date. Offer applies to orders made from the Rio Ray website only.
Rio Ray Prescription Sunglasses Limited 2-Year Warranty
We warrant Rio Ray Prescription (Rx) sunglass lenses and frames against defects in materials or workmanship for 2 years from the date of purchase. Rio Ray will repair or replace (with an identical or reasonably equivalent style), at our discretion, any prescription sunglass lenses and frames determined by Rio Ray to have a manufacturer's defect.
Rio Ray Rx Sunglasses purchased from an authorized dealer must be returned to provider for limited warranty service.
We warrant Rio Ray Prescription sunglass lenses (prescription lenses specifically manufactured at the Rio Ray Optical Laboratory) against scratches for one year from the date of purchase. Rio Ray will replace scratched lenses one time and in the same form as originally purchased (material, color, coatings and prescription).
Rio Ray’s Rx Sunglass limited warranty does not cover third party lenses, normal wear and tear, accidental damage, misuse, or any other problems determined to not be manufacturer defects by Rio Ray.
Please note that Rio Ray reserves the right to request photo documentation that clearly displays the reasons for which the warranty request is being made and may request that product be returned as part of our quality control process.
Any damage determined to not be covered by this warranty will be eligible for a one-time replacement (of the same or equivalent style if original style is unavailable) at 50% off retail price (MSRP) for a period of 2 years following the purchase date. Offer applies to orders made from the Rio Ray website only.