We handle every repair or warranty claim directly and will repair or replace, at our option, any product determined by Rio Ray to be a manufacturer's defect. A small processing may be charged for each warranty claim or repair processing.
If you just recently purchased your Rio Rays and need to register for your limited lifetime warranty you can register here:
Our warranty covers things like hinges not working properly or a frame possibly breaking when not subjected to normal wear. We do not cover scratched lenses or breakage due to accidents (they happen). If you need to process a warranty claim and your sunglasses need repaired due to no fault of your own please click here:
Since eventual wear and tear can be expected we DO offer a popular repair service that covers scratched lenses, broken hinges or accidental damage that is not covered by our warranty. Rio Rays r
Processing a repair is simple and in most cases we will replace your old sunglasses. If your repair is due to accidental damage and normal wear and tear please click here:
If you have any questions for our customer care team feel free to ask.
Team Rio Ray Optics