We guarantee Rio Ray Sunglasses against defects in materials or workmanship for the lifetime of the product. To register your sunglasses for warranty please use our Register Form.
Rio Ray Optics handles every repair or warranty claim directly. If you should have a problem with your sunglasses, please fill out our Repair Form.
Rio Ray Optics will repair or replace, at our option, any product determined by Rio Ray to be a manufacturer's defect. Since eventual wear and tear can be expected, reasonable repair charges will be levied if repairs are necessary as a result of normal wear, scratched lenses, broken hinges, accidental damage, misuse or any other problems determined not to be defects. A small processing fee will be charged for each warranty claim processed. This warranty does not cover damage to sunglasses as a result of RX lens installation or damage to sunglasses after the RX Lens conversion. We are happy to offer repair service on accidental damage as well as for warranty repairs. Rio Ray's warranty processing fee is only $9.95 per pair (which includes return shipping/handling), plus applicable sales tax.